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For more than 85 years, Safeco has delivered new and better ways to protect cars and drivers with auto insurance. If you drive a sedan, hybrid, minivan, station wagon, SUV, pickup truck or anything in between, your local Safeco agent can provide personalized car insurance quotes that are right for you. If trouble comes along, we’ll make sure you’re taken care of every step of the way.

“…I just filed a claim, and it was seamless.”   – Nancina
At Safeco, we value our customers’ opinions, and we feature some of their auto insurance reviews below. Read Car Insurance Reviews

Get the best combination of coverage, value and price when you work with a local Safeco agent to build your own car insurance policy. You’ll be on the road in no time.


Switch to Safeco and you could save on your car insurance bill. Everything from the make, model and safety features of your car to your driving record and annual mileage affect how much you pay for car insurance.Learn how to save with car insurance discounts.

When you need help finding the best auto insurance rates in your state, you need someone who lives where you do and understands the kind of coverage required. Your local Safeco agent is that someone. Locate an agent and get your free car quote today.

Find an insurance agent in your state.

What Determines Your Car Insurance Rates?

Low mileage car insurance discount

24-hour roadside assistance

valmaxi

08-30-2016

WA

Age: 55 to 64

Years a customer: 5 - 10

Size of Household: 3

1

Unfair to you if you sell your car

When we sold our car with almost 9 months left to go on our prepaid policy, we were only given a $34.00 refund for dropping one car from our combined policy.

Products: Auto, Home

Do you recommend this product? No

Response from Safeco:

Policy changes often impact you’re eligibility for insurance discounts, such as the multi-car discount. Safeco does offer many other ways to save on car insurance, however. If you’d like to discuss whether you may be eligible for any other car insurance discounts, please contact your independent agent.

Not taking no for an answ

08-30-2016

Hamden, CT

Age:

Years a customer: 5 - 10

Size of Household:

1

Can't give an actual amount on discount or policy

Typical Insurance, they can't put a number on what the discount you were receiving was, but can give you an exact number for the increase in your policy. A no answer when it comes to costs and premium is unacceptable. It's a number - figure it out.

Products: Auto, Home

Do you recommend this product? No

Response from Safeco:

We realize the importance of understanding your insurance rates. To take another look at yours, please reach out to your independent insurance agent. Your independent agent is available to discuss insurance rates, discounts and more. Thank you for choosing Safeco for your insurance needs.

PWsFireWoman

08-30-2016

Columbus, MS

Age: 45 to 54

Years a customer: 1 - 5

Size of Household: 2

5

Best Service!

This is what service is supposed to be like when purchasing any kind of insurance. The staff always goes over, above and beyond to accommodate you. I have also purchased additional policies offered to me because the insurance is so great and the price can't be beat. I'll be a lifelong member of this great organization. Thank you Safeco!

Products: Auto, Motorcycle

Do you recommend this product? Yes

Oscar

08-28-2016

Austin, TX

Age: 45 to 54

Years a customer: 1 - 5

Size of Household: 4

1

Very poor customer service

Very bad follow up of claims and poor customer service

Products: Auto, Home

Do you recommend this product? No

Response from Safeco:

Whether during a claim or any other time, we strive to provide the kind of customer care that makes you glad you chose Safeco. We hope to leave you with that sentiment the next time you call us. Thank you for your review. We appreciate your business.

Big C

08-28-2016

FL

Age: 45 to 54

Years a customer: Less than 1

Size of Household: 1

5

Great service

I needed help with an insurance need,, called Safeco customer service, the representative was friendly, fast, and very helpful ,,, made me feel like a valuable customer ,,,,Safeco insurance company is awesome,, and I highly recommend them

Products: Auto

Do you recommend this product? Yes

UCfanmom

08-26-2016

OH

Age: 45 to 54

Years a customer: 1 - 5

Size of Household: 4

3

You get what you pay for

Claims are slow and drawn-out. This is the second claim in 3 years and both times claims department has dropped the ball with slow decision making and turn around times.

Products: Auto, RV, Home

Do you recommend this product? No

Response from Safeco:

We understand you expect the claims process to move quickly, and we strive to deliver on that expectation while still being detailed and thorough. Your review is helpful for us, and we appreciate your business. Thank you.

Super Lou

08-24-2016

Hartford, CT

Age: 55 to 64

Years a customer: 1 - 5

Size of Household: 4

5

I am very satisfied with the service I've never ha

They were very professional they knew what they were talking about my wife and I are very happy

Products: Auto, Home

Do you recommend this product? Yes

Prodad

08-18-2016

Dallas, TX

Age: 65 or over

Years a customer: 1 - 5

Size of Household: 2

5

Auto Insurance Claim Report

I had an incident involving my Jeep Liberty. I reported it on a Thursday afternoon and a claims professional contacted me the same day, provided step-by-step instructions on how to proceed, and emailed information as a folliw-up. Very satisfied with how Safeco took care of our auto claim.

Products: Auto, RV, Home

Do you recommend this product? Yes

Read More Reviews


Category: Auto Insurance

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